Last updated: 21 October 2026
1. Introduction
VedShraddha (“we”, “our”, or "us") is committed to protecting the privacy of all visitors, users, and subscribers — whether you reside in India or are part of our global NRI diaspora community. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and spiritual services platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information: Name, email address, phone number, and password when you register.
- Booking details: Pooja preferences, dates, addresses, and special notes for rituals.
- Payment information: Billing address and transaction details processed via our secure payment partners. We do not store complete card numbers.
- Communication data: Messages, queries, and feedback submitted through Guruji Chat or support channels.
- Subscription data: Plan type, billing cycle, and renewal preferences.
We also automatically collect certain information, such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process and manage pooja bookings, subscriptions, and payments.
- Connect you with verified pandits and gurujis for rituals and guidance.
- Provide personalized muhurta recommendations based on your location.
- Communicate booking confirmations, reminders, and service updates.
- Improve our platform, content library, and user experience.
- Comply with legal obligations and protect against fraudulent transactions.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Verified pandits and gurujis require booking details to perform rituals or provide guidance.
- Payment processors: Secure third-party gateways handle all transactions.
- Legal authorities: When required by applicable Indian law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. Indian users and NRIs may contact us at privacy@vedshraddha.com to exercise these rights.
7. International Data Transfers
As a platform serving both Indian residents and the global diaspora, your data may be processed on servers located in India and other jurisdictions. We ensure appropriate safeguards are in place for cross-border transfers.
8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or platform announcements. Continued use after changes constitutes acceptance.
9. Contact Us
For privacy-related questions, please email privacy@vedshraddha.com or visit our Contact Us page.
